Frequently Asked Questions
General Info
All our products are available on our E-Commerce platform , Shopee and selected retail baby stores.
Yes, we do have trial kits. Our trial kits consist of 1 pack diapers and 1 pack of wet wipes.
Tape Diaper Sizing Guide
| Size | Baby’s Recommended Weight | Baby’s Average Age | Average number of Diapers Required Per Day | Pieces of Diaper Per Pack |
| S | 2.5 – 8 KG | Birth to 6 Months | 8 – 10 | 32 |
| M | 6 – 10 KG | 3 to 13 Months | 6 – 8 | 28 |
| L | 9 – 14 KG | 9 to 34 Months | 5 – 7 | 26 |
Training Pants Sizing Guide
| Size | Baby’s Recommended Weight | Baby’s Average Age | Average number of Diapers Required Per Day | Pieces of Diaper Per Pack |
| M | 6 – 11 KG | 3 to 19 Months | 6 – 8 | 28 |
| L | 9 – 14 KG | 9 to 34 Months | 5 – 7 | 26 |
| XL | 12 – 20 KG | 23 Months & Above | 4 – 5 | 24 |
Unfortunately, you can select only 1 size and 1 type in a bundle. However, our bundle packages are designed to last for about 2 weeks and 1 month, respectively, in order for you to plan accordingly.
We accept all local Credit/Debit cards issued by VISA and MasterCard, FPX Online Banking, GrabPay, ShopeePay, Touch n Go e-Wallet,Boost etc. For other payment options, please see the list of payment options when checking out.
Orders placed in West Malaysia will be shipped within 3-5 days. Orders placed in East Malaysia will be shipped out within 7-8 days. These are standard timeframes barring any unforeseen circumstances.
Kindly refer to our return policy for further details.
Yes Earth & Me products are currently available in Bebehaus (Bangsar Village 1), Breastfeed with Simran (Bangsar) and The Baby Loft (Publika Shopping Gallery).
Yes, we do ship to Sabah and Sarawak.
Our Products
No, Earth & Me products are not tested on animals.
Seal properly when not in use; keep away from direct heat and sunlight; store in a cool, dry place.
Earth & Me Biodegradable Organic Bamboo Diapers and Training Pants have a shelf life of 3 years from the date of manufacture.
Earth & Me Biodegradable Cleansing Wipes have a shelf life of 2 years from the date of manufacture.
If the products are opened within this period, they have 6 months of use if they are sealed properly when not in use and kept away from direct heat and sunlight.
While there are no 100% biodegradable diapers yet, Earth & Me Biodegradable Organic Bamboo Diapers and Training Pants take approximately 75 days to reach approximately a 61% biodegradation rate, as shown by SGS test data; the longer the time, the higher the biodegradation rate, whereas Earth & Me Biodegradable Cleansing Wipes take about 45 days to biodegrade 100% in a municipal facility according to the ASTM D5338 Standard.
Our bamboo fibre is ECOCERT-certified organic, our bamboo fabric is OEKO-TEX Standard 100 certified organic, our 100% chlorine-free wood fluff pulp is sourced from FSC-certified sustainably managed forests, and our biodegradation rate is SGS-tested.
Earth & Me Biodegradable Organic Bamboo Diapers are designed and developed in Malaysia. Our high-quality materials come from all over the world. Our main components:-
- 100% chlorine-free wood pulp from the United States,
- Super Absorbent Polymer (SAP) from Japan,
- Safe Tape Adhesives from Germany,
- Bamboo fibre from a sustainably managed bamboo forest in Southeast China.
Everything in between is assembled in an ISO-certified manufacturing plant based in the PRC.
Earth & Me Biodegradable Cleansing Wipes are developed and manufactured in Malaysia. Our main components:-
- Non-woven wood pulp from a sustainably managed forest in China,
- Organic Aloe Barbadensis (Aloe Vera) Leaf Juice from Mexico,
- Organic Centella Asiatica (Cica) Extract from France
- Organic Citrus Grandis (Grapefruit) Extract from France.
Earth & Me Biodegradable Organic Bamboo Baby Tape Diapers & Training Pants
Yes, Earth & Me Biodegradable Organic Bamboo diapers and training pants are made from 100% Organic Bamboo, which has anti-bacterial and anti-fungal properties and is free of harsh chemicals e.g chlorine, parabens, phthalates etc.
Bamboo diapers have many advantages over regular diapers, including being naturally biodegradable, hypoallergenic, anti-bacterial, anti-fungal, and thermally regulating. Bamboo fibre’s soft, silky texture and moisture-wicking properties enable bamboo diapers to prevent skin irritation that causes diaper rash while being environmentally friendly.
The benefits of bamboo diapers are endless, for both our children and the environment. Bamboo diapers can help protect babies’ sensitive skin from diaper rash and irritation. In just 2–3 months, Earth & Me Biodegradable Organic Bamboo Diapers and Training Pants will be more than half degraded. Bamboo is very sustainable because it is easy to grow and uses few resources.
Regular diapers take 500 years or more to decompose! Perhaps this is your first child, or perhaps you’re already well into your diaper journey. It’s never too late to make the switch; your impact on the environment and your baby’s skin will be immediate. You can provide your baby with premium-quality diapers while having a lower environmental impact.
Yes, our diaper packaging is 100% recyclable. Please properly dispose of our packaging in recycling bins.
Our Bamboo Diapers’ top and back sheets are made of 100% organic bamboo fibre. Bamboo fibre is naturally antibacterial,highly absorbent and breathable, allowing moisture to be wicked away from the skin and evaporate quickly, reducing bacteria growth and odour.
When you notice that your baby is having frequent leaks, the elastic waistband is too tight and the front waistband is sitting below the belly button.
Generally, you can consider switching to diaper pants when your baby actively begins to flip and crawl because they fit your baby snugly without any waist adjustments.
The blue tape is a roll-up environmental tape to aid in the responsible and hygienic disposal of soiled diapers.
We understand that being a parent is not easy, especially when your baby wakes up frequently at night. Our bamboo diapers can be worn both during the day and at night with good absorbency.
Our bamboo diapers have a non-toxic, harmless wetness indicator that tells you when it’s time to change the diaper. A fresh change is recommended when the wetness indicator turns from yellow to blue.
We believe that simplicity is best, so we are attempting to reduce the use of inks and other unnecessary chemicals on our diapers; this is kinder to babies and Mother Earth!
Earth & Me Biodegradable Natural Cleansing Wipes
Our wipes are made with 100% biodegradable, cloth-like material from FSC-certified wood pulp. Unlike other wipes, our wet wipes biodegrade and decompose in a municipal facility in just 45 days. Earth & Me Biodegradable Natural Cleansing Wipes are formulated with 99% purified water and other certified organic plant-based extracts, with no harsh chemicals such as fragrance, alcohol, sulphates, phthalates, or parabens. Our wipes are larger and thicker as compared to many other brands.
Yes! Our wipes are gentle and safe, having been dermatologically tested, and can be used on newborns as well as the entire family. It can be used to wipe a baby’s bottom, hands, and face.
Our cleansing wipes have a honeycomb texture that makes cleaning easier by trapping dirt, increasing surface area, absorbing more liquid, and providing a gentle scrubbing action.
No, we do not add any artificial fragrance; the scent is derived from a natural blend in the formulation.
All wet wipes on the market require some form of preservative to prevent mould and microbial growth. Earth & Me Biodegradable Natural Cleansing Wipes only use safe, food-grade preservatives to ensure long-term contamination protection.
Our wipes are developed and manufactured in an ISO-certified manufacturing plant in Malaysia.
No, our wipes cannot be flushed down the toilet. Please kindly dispose of any used wipes responsibly in a trash bin.
Yes, our cleansing wipes packaging is 100% recyclable. Please properly dispose of our packaging in recycling bins.