Frequently Asked Questions

General Info

All our products are available on our E-Commerce platform , Shopee and selected retail baby stores.

Yes, we do have trial kit. Our trial kit consist of 1 pack diapers and 1 pack of wet wipes.

Earth & Me Biodegradable Organic Bamboo Diapers and Training Pants sizes follow international sizing guides. You may
choose our recommended sizing for the diapers based on your child’s weight as below:

Tape Diaper Sizing Guide

SizeBaby’s Recommended WeightBaby’s Average AgeAverage number of Diapers Required Per DayPieces of Diaper Per Pack
S2.5 – 8 KGBirth to 6 Months8 – 1032
M6 – 10 KG3 to 13 Months6 – 828
L9 – 14 KG9  to 34 Months5 – 726

*Disclaimer: This is just a rough estimation of the diaper’s recommended usage based on the baby’s age and weight.

Training Pants Sizing Guide

SizeBaby’s Recommended WeightBaby’s Average AgeAverage number of Diapers Required Per DayPieces of Diaper Per Pack
M6 – 11 KG3 to 19 Months6 – 828
L9 – 14 KG9 to 34 Months5 – 726
XL12 – 20 KG23 Months & Above4 – 524

*Disclaimer: This is just a rough estimation of the diaper’s recommended usage based on the baby’s age and weight.

Unfortunately, you can select only 1 size and 1 type in a bundle. However, our bundle packages are designed to last for about 2 weeks and 1 month, respectively, in order for you to plan accordingly.

No, we do not have newborn sizes, but you can choose size S for your newborn because it is suitable for babies weighing 2.5 kg and upwards.

We accept all local Credit/Debit cards issued by VISA and MasterCard, FPX Online Banking, GrabPay, ShopeePay, Touch n Go e-Wallet,Boost etc. For other payment options, please see the list of payment options when checking out. 

Orders placed in West Malaysia will be shipped within 3-5 days. Orders placed in East Malaysia will be shipped out within 7-8 days. These are standard timeframes barring any unforeseen circumstances.

Kindly refer to our return policy for further details.

Yes Earth & Me products are currently available in Bebehaus (Bangsar Village 1) and Babyland (SS2).

Yes, we do ship to Sabah and Sarawak.

Our Products

No, Earth & Me products are not tested on animals.

Seal properly when not in use; keep away from direct heat and sunlight; store in a cool, dry place.

Earth & Me Biodegradable Organic Bamboo Diapers and Training Pants have a shelf life of 3 years from the date of manufacture.

Earth & Me Biodegradable Cleansing Wipes have a shelf life of 2 years from the date of manufacture. 

If the products are opened within this period, they have 6 months of use if they are sealed properly when not in use and kept away from direct heat and sunlight.

While there are no 100% biodegradable diapers yet, Earth & Me Biodegradable Organic Bamboo Diapers and Training Pants take approximately 75 days to reach approximately a 61% biodegradation rate, as shown by SGS test data; the longer the time, the higher the biodegradation rate, whereas Earth & Me Biodegradable Cleansing Wipes take about 45 days to biodegrade 100% in a municipal facility according to the ASTM D5338 Standard.

Our bamboo fiber is ECOCERT-certified organic, our bamboo fabric is OEKO-TEX Standard 100 certified, our 100% chlorine-free wood fluff pulp is sourced from FSC-certified sustainably managed forests, our organic plant extracts are Ecocert certified, and our biodegradation rate is SGS-tested.

Earth & Me Biodegradable Organic Bamboo Diapers are designed and developed in Malaysia. Our high-quality materials come from all over the world. Our main components:-

  • 100% chlorine-free wood pulp from the United States,
  • Super Absorbent Polymer (SAP) from Japan,
  • Safe Tape Adhesives from Germany,
  • Bamboo fibre from a sustainably managed bamboo forest in Southeast China.

Everything in between is assembled in an ISO-certified manufacturing plant based in the PRC.

Earth & Me Biodegradable Cleansing Wipes are developed and manufactured in Malaysia. Our main components:-

  • Non-woven wood pulp from a sustainably managed forest in China,
  • Organic Aloe Barbadensis (Aloe Vera) Leaf Juice from Mexico,
  • Organic Centella Asiatica (Cica) Extract from France
  • Organic Citrus Grandis (Grapefruit) Extract from France.

Earth & Me Biodegradable Organic Bamboo Baby Tape Diapers & Training Pants

Yes, Earth & Me Biodegradable Organic Bamboo diapers and training pants are made from 100% certified organic bamboo, without undergoing any chemical treatment, making them free from harmful chemicals such as chlorine, phthalates, formaldehyde, heavy metals, latex and fragrance.

Bamboo diapers are made from natural, biodegradable bamboo fibre, offering a more eco-friendly option than regular disposable diapers. They are typically free from chemical treatments, making them gentler on a baby’s skin. Bamboo fibre has excellent breathability, which reduces the risk of irritation. In contrast, regular disposable diapers are made with synthetic materials, have poor breathability, and undergo chemical treatments. Bamboo diapers are also more sustainable, as bamboo is a fast-growing, renewable resource, while traditional diapers contribute significantly to landfill waste.

They are made from natural, hypoallergenic bamboo fibres that are soft, breathable, and free from harmful chemicals, making them gentler on a baby’s sensitive skin. Bamboo’s breathability helps keep skin fresh and reduces the risk of irritation. Environmentally, bamboo is a fast-growing, renewable resource, and bamboo diapers are biodegradable, breaking down much faster than traditional disposable diapers, which are made from plastic and take centuries to decompose. This makes bamboo diapers a more eco-friendly and sustainable choice.

Regular diapers take 500 years or more to decompose! Whether this is your first child or you’re already well into your diaper journey, it’s never too late to make the switch. By choosing bamboo diapers, you’ll immediately reduce your environmental impact and provide your baby with safer, higher-quality, and gentler diapers that are better for their skin.

Yes, our diaper packaging is 100% recyclable. Please properly dispose of our packaging in recycling bins.

Our Bamboo Diapers’ top and back sheets are made of 100% organic bamboo fibre. Bamboo fibre is naturally antibacterial, highly absorbent and breathable, allowing moisture to be wicked away from the skin and evaporate quickly, reducing bacteria growth and odour. 

You should move your baby to a larger diaper size when the current ones start to feel too tight, causing red marks on their skin or frequent leaks. If your baby has outgrown the weight range for their current size or seems uncomfortable, it’s a sign to switch to the next size. Generally, when your baby reaches the upper end of the weight range on the diaper packaging, it’s time to upgrade.

You should switch your baby from tape diapers to pull-up pants when they become more active and start crawling, walking, or standing. Pull-up pants offer more freedom of movement and are easier to put on and take off, especially as your baby begins to explore. It’s also a good time if your baby starts showing signs of wanting to be more independent during diaper changes.

The blue tape is a roll-up environmental tape to aid in the responsible and hygienic disposal of soiled diapers.

We understand that being a parent can be challenging, especially when your baby wakes up frequently at night. Our bamboo diapers are designed to last overnight for at least 8 hours under normal conditions, providing reliable protection for a restful night’s sleep.

Our bamboo diapers have a non-toxic, harmless wetness indicator that tells you when it’s time to change the diaper. A fresh change is recommended when the wetness indicator turns from yellow to blue.

We believe that simplicity is best, so we are attempting to reduce the use of inks and other unnecessary chemicals on our diapers; this is kinder to babies and Mother Earth!

Earth & Me Biodegradable Natural Cleansing Wipes

Our wipes are made from 100% biodegradable, cloth-like material sourced from FSC-certified wood pulp, unlike regular wipes which are made from plastic. Our wet wipes biodegrade in just 45 days in a municipal facility, while conventional wipes can take up to 100 years to decompose. Earth & Me Biodegradable Natural Cleansing Wipes are formulated with 99% purified water and certified organic plant-based extracts, free from harsh chemicals like fragrance, alcohol, phthalates, and parabens. Additionally, our wipes are larger, thicker, and feature a honeycomb texture that effectively traps dirt.

Yes! Our wipes are gentle, safe, and rash-free, having been dermatologically tested. They are suitable for newborns as well as the entire family and can be used to wipe a baby’s bottom, hands, and face.

Our cleansing wipes have a honeycomb texture that makes cleaning easier by trapping dirt, increasing surface area, absorbing more liquid, and providing a gentle scrubbing action.

No, we do not have any artificial fragrance; the scent is derived from a natural blend in the formulation.

All wet wipes on the market require some form of preservative to prevent mould and microbial growth. Earth & Me Biodegradable Natural Cleansing Wipes only use safe, food-grade preservatives to ensure long-term contamination protection.

Our wipes are developed and manufactured in an ISO-certified manufacturing plant in Malaysia.

No, our wipes cannot be flushed down the toilet. Please kindly dispose of any used wipes responsibly in a trash bin.

Yes, our cleansing wipes packaging is 100% recyclable. Please properly dispose of our packaging in recycling bins.

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